Senior Product Manager, Consumer Growth

Sword Health is shifting healthcare from human-first to AI-first through its AI Care platform, making world-class healthcare available anytime, anywhere, while significantly reducing costs for payers, self-insured employers, national health systems, and other healthcare organizations. Sword began by reinventing pain care with AI at its core, and has since expanded into women’s health, movement health, and more recently mental health. Since 2020, more than 700,000 members across three continents have completed 10 million AI sessions, helping Sword's 1,000+ enterprise clients avoid over $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies and over 44 patents, Sword Health has raised more than $500 million from leading investors, including Khosla Ventures, General Catalyst, Transformation Capital, and Founders Fund. Learn more at www.swordhealth.com.

We are seeking a high-velocity, experimental Senior Product Manager of Growth to lead the charge for our new direct-to-consumer mental health solution. This isn't a "maintenance" role; you will be the primary architect of our growth engine, designing the strategies that take us from zero to scale.

The ideal candidate views Growth as a system of loops rather than a funnel. You will own the entire lifecycle—from the first touchpoint of acquisition to the "Aha!" moment of onboarding and long-term retention. This is a role for a strategic tinkerer: someone who can see the big picture but isn't afraid to get their hands dirty building prototypes.

This role focuses on growth systems layered on top of the core product. Core AI capabilities and foundational mobile experiences are owned by a separate product and engineering team; this role owns identifying growth opportunities, defining solutions, and partnering closely with core teams to bring them to life.

The consumer team is a newly formed team that is building the future of D2C mental health from scratch. The team is a lean, fast-moving team tasked with taking our newest product from stealth to launch within the next few months. We’re currently in the 'pre-launch' phase, looking for builders who thrive in ambiguity and want the autonomy to help drive growth for the product from day zero.

What you’ll be doing:

• Build the Growth Engine: Own the strategy and execution for product growth levers across organic growth, new user conversion rate optimization, viral loops, and lifecycle engagement.
• Own the Outcomes: Drive our core growth metrics for new user conversion rate, product virality, organic growth rate and early.
• Rapid Experimentation: Ship weekly experiments. You’ll be responsible for the full loop: hypothesis, build, test, analyze, and pivot/scale - proving impact every step of the way.
• Continuous Discovery: Conduct lightweight user research yourself — including user interviews, usability testing, and session reviews — to uncover friction, validate hypotheses, and inform what to build and test next.
• AI-Native Development: Leverage AI as a core tool to accelerate prototyping, personalize user journeys at scale, and automate growth workflows.
• Synthesize Insights: Analyzing data and turning complex data sets and user feedback into clear, actionable product roadmaps. You’ll be the bridge between "what the data says" and "what we should build next."
• Leadership & Communication: Communicate experiment results and strategic shifts to consumer leadership with total clarity and no fluff.
• Influence without authority: Proven ability to drive alignment and execution across teams you don’t directly manage, using data, user insight, and clear product thinking.

What you need to have:

• 5+ Years in Product: At least 3+ years specifically in B2C Growth. You have a "greatest hits" reel of experiments that significantly moved conversion or retention metrics.
• A "Loop" Thinker: You understand how to build sustainable growth cycles (viral, content, or paid) rather than just chasing one-off hacks.
• Data & Technical Fluency: You’re comfortable with SQL, specialized growth stacks (Mixpanel, Amplitude, Optimizely), and can hold your own in deep technical discussions with engineers.
• AI-Forward: You use AI tools to increase your personal and team output. You understand the difference between "adding a chatbot" and building an AI-driven growth ecosystem.
• Strong qualitative instincts: You’ve personally run scrappy user interviews or usability tests and know how to combine qualitative insight with quantitative data to make product decisions.
• Bias for action: Thrives in ambiguity, makes decisions fast, and validates assumptions early. Proven ability to thrive in ambiguity, adapting quickly to changing priorities while maintaining high quality standards. 
• Outcome orientation: Relentless focus on metrics and results, with fluency in KPIs like activation, engagement, and retention;
• 0→1 Mindset: You don’t need a playbook—you write it. You thrive in the ambiguity of a pre-scale environment.
• User-first mindset: Ability to translate complexity into simple, intuitive, and cohesive user experiences.

To ensure you feel good solving a big Human problem, we offer:

• A stimulating, fast-paced environment with lots of room for creativity.
• A bright future at a promising high-tech startup company.
• Career development and growth, with a competitive salary.
• The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare.
• A flexible environment where you can control your hours (remotely) with unlimited vacation.
• Access to our health and well-being program (digital therapist sessions).
• Remote or Hybrid work policy.
• To get to know more about our Tech Stack, check here.