The first AI engine built to detect and engage the highest-risk members to reduce MSK and pelvic surgery costs.

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The Solution

Predict and prevent unnecessary procedures and related costs.

Predict uses Sword’s AI-powered detection engine to find and engage high-risk members via personalized outreach before they become high-cost claimants.

  1. Predict candidates for surgery


    Identify the 4% of members who drive 80% of annual MSK and pelvic health costs.

  2. Engage with at-risk members you've identified


    Engage the highest-cost members with personalization and the support of real humans.

  3. Provide physical therapy instead of surgery


    Treat the members who are most in need with high-quality clinical care.

employer healthcare cost
annual MSK surgery cost
of surgeries may be unnecessary


Our advanced algorithms to detect and enroll the highest-cost members will save you millions.

The Holy Grail in healthcare is the ability to drive costs down while, at the same time, materially improving clinical outcomes. With Predict, we are able to deliver exactly that, by meaningfully reducing the need for unnecessary surgeries, while providing members with effective pain relief.
Virgílio “V” Bento
Sword CEO, Chairman and Founder
Virgilio B. Benton
Personalized approach

Engagement, reimagined

Predictive engagement offers individualized messaging with a human touch. We provide extra care to help the highest-risk members enroll.
High-risk members receive messages tailored to their needs instead of one-size-fits-all marketing.
Concierge support
High-cost members can speak with dedicated team members to answer questions and provide technical assistance.
Real-time triggers
Prior authorization and medical claims data feeds ensure that high-need members learn about Sword’s solutions before it’s too late.

Why the current solutions don't cut it

Current solutions that use risk models do not result in decreased costs because they lack integration, innovation, advanced engagement, and personalized treatment solutions.

Sword Predict

Solutions that only use medical claims fail to differentiate between last year’s high-cost members and future high-cost members. 72% of high-cost members are missed by relying only on prior high-cost claims.

Sword Predict

Some solutions engage members only after reviewing medical claims. Due to delays in claims, this risks that a member has already scheduled or completed a surgery.

Sword Predict

Many analytics solutions create a list of members at risk but do nothing to engage them.

Product Suite

Explore other products.

Best-in-class digital physical therapy from the comfort of home
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The highest-quality physical health education and resources
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Access to on-demand clinical pain specialists
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The next generation of women's pelvic health care
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A whole-body solution designed to address low pain and reduce the risk of injury
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Global access to pain-fighting exercises and education
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Predict and prevent surgery now.

Portugal 2020Norte 2020European UnionPlano de Recuperação e ResiliênciaRepública PortuguesaNext Generation EU