Head of Product - Predict

Sword Health is on a mission to free two billion people from pain as the world’s first and only end-to-end platform to predict, prevent and treat pain. 

Delivering a 62% reduction in pain and a 60% reduction in surgery intent, at Sword, we are using technology to save millions for our 2,500+ enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.

Recognized as a Forbes Best Startup Employer in 2023, this award highlights our focus on being a destination for the best and brightest  talent. Not only have we experienced unprecedented growth since our market debut in 2020,  but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $2 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our impact. 

Joining Sword Health means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.

This is an opportunity for you to make a significant difference on a massive scale as you work alongside 800+ (and growing!) talented colleagues, spanning two continents. Your charge? To help us build a pain-free world, powered by technology, enhanced by people — accessible to all.

Sword Predict is the first AI engine built to detect and engage the highest-risk members to reduce MSK surgery and costs. As the Head of Product Growth for Predict, your primary responsibility will be to apply the latest techniques in experiment-driven growth to both ensure members in need enroll with Sword, and also to ensure members complete their clinical treatment program. Your products will be instrumental in driving high engagement and strong clinical outcomes so as many members as possible can experience relief from pain.

What you'll be doing:

• Understand how the current product works and the roadmap for growth – including how it meets the needs and market opportunity;
• Break down the product goals for member acquisition and treatment outcomes into measurable, actionable product KPIs;
• Develop a method to implement experiments;
• Develop roadmaps with support from key stakeholders to improve KPIs;
• Deliver first successful experiments across both sets of products;
• Own the long-term product vision for the product, aligning user needs, commercial impact, and experimental outcomes.

What you need to have:

• At least 5 years of experience in product management, growth or a related field;
• 1-to-100 Growth Maven: Build and deploy smart tests to grow from sub-scale to fully scaled;
• Rapid Execution: The drive to achieve excellence quickly, showcasing your experience as a rapid early-stage executor with a relentless commitment to learning and prioritizing velocity in shipping lean MVPs. You want to solve problems today and not ponder what could be true in a year;
• Analytical Rigor: Ability to make hypothesis-driven, data-informed decisions and use key analysis tools to turn experiments into product;
• Resourcefulness: A demonstrated ability to be resourceful, with a consistent history of achieving significant results even when resources are limited.

What we would love to see:

• Creative Thinking: A creative mindset with a proven track record of ideating innovative solutions to enhance user engagement and retention;
• Technical Acumen: Robust technical knowledge, which fuels your passion for unlocking potential with new technologies;
• Excellent Communication: Concise  and clear written and verbal communicator who develops a point of view and can just as quickly adopt a new perspective to pivot with the team.