Executive and Personal Assistant to the CEO

Sword Health is on a mission to free two billion people from pain as the world’s first and only end-to-end platform to predict, prevent and treat pain. 

Delivering a 62% reduction in pain and a 60% reduction in surgery intent, at Sword, we are using technology to save millions for our 2,500+ enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, General Catalyst, and Khosla Ventures.

Recognized as a Forbes Best Startup Employer in 2023, this award highlights our focus on being a destination for the best and brightest  talent. Not only have we experienced unprecedented growth since our market debut in 2020,  but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $2 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our impact. 

Joining Sword Health means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.

This is an opportunity for you to make a significant difference on a massive scale as you work alongside 800+ (and growing!) talented colleagues, spanning two continents. Your charge? To help us build a pain-free world, powered by technology, enhanced by people — accessible to all.

We are looking for a highly skilled and organized Executive and Personal Assistant to support the CEO at Sword in our Porto office.

What you'll be doing:

• Manage the calendar of the CEO, including scheduling meetings, appointments, and conference calls ensuring alignment with priorities and objectives;
• Proactively anticipate scheduling conflicts and make necessary adjustments to optimize the executives' time and availability;
• Arrange travel accommodations and itineraries for the CEO, including flights, accommodations, ground transportation, and any necessary logistics taking into account preferences and efficiency in travel planning;
• Request meeting agendas, briefing materials, and necessary documentation for the CEO engagements;
• Serve as a liaison between the CEO, executives, and internal/external stakeholders, namely the board of directors;
• Manage communication and correspondence efficiently and professionally.
• Assist with expense reporting, reimbursement requests, and other financial support tasks;
• Provide personal support to the CEO, including managing personal appointments and handling personal errands.

What you need to have:

• 5+ years of experience in office management or other administrative roles;
• High availability and flexible hours to support other locations (namely US);
• Self-starter mentality, confidence, and adept problem-solving abilities;
• Demonstrated sound judgment and the ability to make autonomous decisions;
• Hybrid work policy – presence at the office required most days of the week;
• Proven experience as an Executive Assistant or in a similar administrative role, preferably supporting C-level executives;
• Exceptional organizational and time-management skills;
• Ability to prioritize tasks and manage multiple responsibilities simultaneously;
• Strong communication skills, both written and verbal - Fluent in Portuguese and English, both spoken and written;
• Ability to interact professionally with all levels of the organization;
• Proficiency in office software (e.g., Google Workspace);
• Manage confidential and sensitive personal information with the utmost discretion and integrity.

To ensure you feel good solving a big Human problem, we offer:

• A stimulating, fast-paced environment with lots of room for creativity;
• A bright future at a promising high-tech startup company;
• Career development and growth, with a competitive salary;
• The opportunity to work with a talented team and to add real value to an innovative solution, with the potential to change the future of healthcare;
• A flexible environment where you can control your hours (remotely) with unlimited vacation;
• Access to our health and well-being program (digital therapist sessions).