Director of Sales Enablement

Sword Health is on a mission to free two billion people from pain as the world’s first and only end-to-end platform to predict, prevent and treat pain. 

Delivering a 62% reduction in pain and a 60% reduction in surgery intent, at Sword, we are using technology to save millions for our 2,500+ enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, General Catalyst, and Khosla Ventures.

Recognized as a Forbes Best Startup Employer in 2023, this award highlights our focus on being a destination for the best and brightest  talent. Not only have we experienced unprecedented growth since our market debut in 2020,  but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $2 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our impact. 

Joining Sword Health means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.

This is an opportunity for you to make a significant difference on a massive scale as you work alongside 800+ (and growing!) talented colleagues, spanning two continents. Your charge? To help us build a pain-free world, powered by technology, enhanced by people — accessible to all.

The Director of Sales Enablement at Sword Health will lead the strategic development and execution of comprehensive sales enablement programs. This role is pivotal in equipping the commercial team with the tools, resources, and training necessary to enhance their effectiveness, shorten ramp time, and consistently achieve or surpass company goals.. The Director of Enablement will drive initiatives that unify global best practices, improve messaging accuracy, and support successful commercial methodologies across the organization, including hiring, development, sales, customer success, and channel management.

What you'll be doing:

• Lead the design and implementation of advanced training programs tailored to address specific knowledge and performance gaps within the commercial team, including Sales, Customer Success, and Channel Management..
• Develop and execute a cohesive strategy for enablement, ensuring alignment with global best practices in positioning Sword Health throughout the sales and customer lifecycle process.
• Oversee the onboarding process for new hires, ensuring they are fully integrated and equipped with the necessary tools and knowledge.
• Collaborate with Commercial leadership to create and manage sales enablement projects, such as playbooks for managers, training tracks, and certification programs.
• Analyze and track performance metrics to assess the effectiveness of enablement initiatives, making data-driven adjustments as needed.
• Serve as a key liaison between Commercial teams and other departments, fostering cross-functional collaboration to enhance overall sales performance.

What you need to have:

• 10+ years of experience in sales enablement, enterprise sales management, or a related field, with a proven track record of managing and delivering successful enablement projects from inception to completion.
• Expertise in designing and implementing sales training programs that drive measurable improvements in sales readiness and performance.
• Strong understanding of the enterprise sales cycle, including common challenges and best practices.
• Exceptional communication, presentation, and interpersonal skills, with the ability to influence and build relationships across all levels of the organization.
• Proven ability to analyze performance data and translate insights into actionable strategies.
• Demonstrated experience in leading cross-functional teams and driving collaboration across departments to achieve sales objectives.

What we would love to see:

• Experience working with AI-driven tools and platforms to enhance sales enablement strategies.
• A background in global sales enablement, with a focus on supporting sales teams across multiple regions or countries.