AI Care for your whole population
AI Care delivered across pain, women’s health, cardiometabolic health, and mental health, through one connected platform. One conversation, one clinical brain, across conditions.
One system for care
Care is delivered through one connected system where every interaction builds on the last, so care continues across conditions and programs instead of starting over.
Continuous care
One conversation
The member is supported 24/7 in one continuous conversation with Phoenix and a clinical specialist. Phoenix delivers always-on, personalized care within governed protocols, while clinicians provide oversight and make clinical decisions. Every interaction builds on the last.
Shared intelligence
One clinical memory
Every time a member sees a new provider, starts a new program, or describes a new symptom, they start from zero. Healthcare forgets. Sword doesn't. Every interaction builds a clinical memory that travels with the member across every condition, program, and care decision they ever have.
Coordinated care
One system across programs
Members can engage in multiple programs at once, each informed by a shared clinical understanding. Pain care can adjust based on mental health. Women’s health can inform cardiometabolic care. Programs no longer operate in isolation. They work together to improve outcomes.
Connected signals
One experience adapted to real life
With the member's permission, wearables, calendars, and behavioral signals inform real-time care adjustments. When sleep deteriorates or a packed week changes availability, Phoenix already knows — and care adapts before the member has to ask.
One path to the right care
Care navigation is built into the member experience. Phoenix uses each member’s history and risk factors to guide them to the right next step, whether that means expanding into another Sword program or helping them find and book the right external provider while keeping care connected.
Best-in-class care across the highest-cost conditions
Each program delivers clinically rigorous care on its own. Together they operate inside Sword’s platform, where shared intelligence makes every intervention more informed.
Thrive for pain care
- 69% of members are free of pain by program end1
- $3,177 average annual member savings2
Pulse for cardiometabolic health
- 83% of members feel better3
- 3.1x validated ROI4
Bloom for womens health
- 81% of members feel better5
- 2.9x validated ROI6
Mind for mental health
- 81% achieve clinical improvement7
- 5-10x engagement vs traditional care8
people supported by AI Care
Sword’s results are validated through peer-reviewed research, independent actuarial analysis, and real-world outcomes.
$1B+
in healthcare savings delivered to clients9
3:1
average client ROI10
99%
client retention year after year11
The proof behind AI Care
See how the platform works for your population
Sword’s AI care platform delivers and coordinates care across conditions, programs, and decisions in one system that adapts to every member.
Footnotes
Sword member base, up until October 2024 data, 112,000 members with outcomes. *of members who enroll in our programs with moderate to severe pain and that, by the end of program, have no or only mild pain, or decrease their pain level by 30%.
Sword Team. (2024, November 8). RSC study white paper. https://a.storyblok.com/f/325797/x/4809898182/rsc-study-white-paper_8nov2024.pdf. The figure covers savings per member per year on care for MSK disorders and related chronic conditions.
Sword member base, 2025, 31,000 engaged Pulse members, PGIC ≥5 at last available reassessment.
Validation Institute. Accompanying savings of $1,663 PMPY, also Validation Institute-validated.
Sword member base, 2025, 55,000 engaged Bloom members, PGIC ≥5 at last available reassessment.
Bloom ROI White Paper, Sword Health, 2025, attested by Risk Strategies Consulting. Study population: 4,397 Bloom participants vs. matched control group.
Mind BoB until H1 2025, compared with EAP enrollment rates of 1-2%
Mind BoB until H1 2025
Annualized estimated value based on independently validated claims studies applied to Sword's total enrolled U.S. population since launch.
Based on Sword's trailing 12-month reconciliation of contractual ROI performance guarantees. Individual results will vary.
Sword internal book of business data. Reflects the percentage of clients retained after their first full contract year.
