Study overview
MSK pain is a major driver of presenteeism, absenteeism, and lost productivity. This study examined the workforce impact of Sword’s digital MSK care program using data from 5,032 employees across all 50 US states.
Researchers analyzed productivity impairment and estimated cost savings associated with reduced work limitations. The study focused on translating clinical recovery into work-related and economic outcomes.
Key findings
Presenteeism and absenteeism decreased
Participants reported reductions in work impairment after digital MSK care, including improvements in presenteeism and absenteeism.
Productivity-related savings were substantial
The Sword summary and related reporting note estimated annual productivity savings of approximately $2,900 per participant, showing how MSK recovery can translate into measurable workforce value.
Improvements were observed across industries
The study included employees across all 50 states, supporting the relevance of the findings to a broad workforce population.
The study connects clinical outcomes to employer value
By measuring productivity, this study helps show that MSK care affects more than healthcare utilization. It also affects people’s ability to work and participate in daily life.
Why this study matters
This is a key economic impact study for Sword’s research library. It should still be framed through clinical recovery first: when MSK pain improves, people can move, function, and work more effectively.
For employers and health plans, the study provides a clearer connection between MSK care and productivity savings. For clinical audiences, it reinforces the importance of measuring outcomes that reflect real-world function, not only pain scores.
About the author
Fabiola Costa
Senior Director of Clinical Research, Sword Health
