Wood brought pain relief to every worksite, without disrupting operations

Wood North America is a multinational construction and engineering company with more than 35,000 employees. Its operations span job sites, office environments, and remote projects across the region. The company is known for delivering complex infrastructure and energy solutions while maintaining a strong commitment to innovation, worker safety, and operational efficiency.

Musculoskeletal (MSK) pain was affecting both frontline and office-based employees at Wood. Physical strain from construction work and prolonged sedentary time at desks were leading to rising MSK costs and dipping health outcomes.

Traditional in-clinic therapy proved hard to access. Many employees couldn’t attend PT sessions during regular business hours due to unpredictable schedules, long shifts, and limited appointment availability. In rural locations, commutes to clinics were often impractical.

Without a flexible and proactive solution, the company was seeing increased surgery intent, lower productivity, and inconsistent care engagement across its workforce.

Wood partnered with Sword to bring digital physical therapy to its workforce. This gave employees personalized treatment from home without sacrificing quality. Employees could now get care without leaving work sites or rearranging their schedules.

By offering a full MSK ecosystem through Sword, Wood delivered a suite of solutions to improve healthcare outcomes at enterprise scale.

Employees completed more than 12,800 therapy sessions, many outside of business hours. This flexibility helped workers recover on their own time while staying connected with clinical experts.

Wood avoided an estimated $833,000 in MSK costs in just 12 months. With fewer surgeries and stronger engagement, the company saw a 2.8:1 ROI and kept workers healthier for longer.