Expert Product Owner - Experimentation

Sword Health is on a mission to free two billion people from pain as the world’s first and only end-to-end platform to predict, prevent and treat pain. 

Delivering a 62% reduction in pain and a 60% reduction in surgery intent, at Sword, we are using technology to save millions for our 2,500+ enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.

Recognized as a Forbes Best Startup Employer in 2023, this award highlights our focus on being a destination for the best and brightest  talent. Not only have we experienced unprecedented growth since our market debut in 2020,  but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $2 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our impact. 

Joining Sword Health means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.

This is an opportunity for you to make a significant difference on a massive scale as you work alongside 800+ (and growing!) talented colleagues, spanning two continents. Your charge? To help us build a pain-free world, powered by technology, enhanced by people — accessible to all.

As an Expert Product Owner, you will manage product initiatives related to our enrollment funnel, working closely with engineering, design, and marketing teams to ensure successful delivery of high-impact products. You will be responsible for setting the strategic direction, defining and prioritizing features, and ensuring product goals align with overall company objectives. This role acts as a bridge between stakeholders and the development teams, ensuring that projects are completed on time and within scope.

What you'll be doing:

• Work with cross-functional partners and executive stakeholders to set and communicate product vision, strategy, and roadmap;
• Conduct market research, competitive analysis, and user research to identify opportunities for product innovation in our acquisition funnel;
• Develop product roadmaps that align with company goals and drive business growth;
• Prioritize product features, enhancements, and bug fixes based on customer needs, business value, and technical constraints;
• Manage the product development process from ideation to launch, ensuring high-quality and timely delivery;
• Establish, monitor, and measure success metrics for your products;
• Use data to inform decision-making, identify trends, and drive continuous improvement.

What you need to have:

• 5+ years of direct product management experience, with a strong track record of shipping impactful consumer or business products;
• Experience working in a "growth" product-related, account creation, and product enrollment;
• Experience being the main contributor/driver for the product vision;
• Excellent communication and presentation skills, with the ability to influence and lead cross-functional teams;
• Ability to balance strategic thinking with detailed execution;
• Data-driven decision maker with expertise in Data Analysts;
• Experience in the coordination of product roadmap with the development teams;
• Deep knowledge of Agile development frameworks (Scrum, Kanban);
• Ability to handle chaos, ambiguity, and complexity in a detailed and organized way;
• Talent to build products that require coordination across various teams.

What we would love to see:

• Experience in end-user-facing platforms.
• Familiarity with A/B testing and data-driven experimentation.
• Experience in MarTech and business intelligence technologies (such as MixPanel, Segment, Looker).
• Knowledge of UX/UI best practices and working with design teams.

To ensure you feel good solving a big Human problem, we offer:

• A stimulating, fast-paced environment with lots of room for creativity;
• A bright future at a promising high-tech startup company;
• Career development and growth, with a competitive salary;
• The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare;
• A stimulating environment with room for creativity;
• A flexible environment where you can control your hours (remotely) with unlimited vacation;
• Access to our health and well-being program (digital therapist sessions);
• Remote or Hybrid work policy.