Systems Project Manager

Sword Health is on a mission to free two billion people from pain as the world’s first and only end-to-end platform to predict, prevent and treat pain. 

With 67% of members achieving a pain-free life and a 70% reduction in surgery intent, at Sword, we are using technology to save millions for our 25,000 enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.

Recognized as a Forbes Best Startup Employer in 2024, this award highlights our focus on being a destination for the best and brightest  talent. Not only have we experienced unprecedented growth since our market debut in 2020,  but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $3 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our impact. 

Joining Sword Health means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.

This is an opportunity for you to make a significant difference on a massive scale as you work alongside 900+ (and growing!) talented colleagues, spanning three continents. Your charge? To help us build a pain-free world, powered by technology, enhanced by people — accessible to all.

Introduction :

You will join our dynamic and highly skilled Systems team where you’ll play a pivotal role in the development of medical and wellness hardware devices. You'll be at the intersection of hardware engineering, manufacturing, software engineering, quality, and regulatory affairs teams, playing an instrumental role in bringing groundbreaking products from concept to reality, all while enjoying a vibrant and collaborative work environment. We’re looking for someone with experience developing new devices with the proper mindset of combining a theoretical approach with hands-on prototyping and testing. You’re experienced with working on all product stages from research and development to design and manufacture. You will naturally strive for innovation, have sharp analytical skills and have a pragmatic and fast-paced work structure. Creativity, adaptability, and technical knowledge in certain aspects of device development are crucial to this role.

What you'll be doing:

• Manage Agile ceremonies, including sprint planning, daily stand-ups, backlog grooming, and sprint reviews;
• Maintain sprint schedules, track progress, and identify and resolve any blockers;
• Facilitate collaboration and coordination across cross-functional teams to ensure timely delivery of hardware and software projects;
• Lead backlog management by prioritizing tasks, refining user stories, and ensuring alignment with project goals and stakeholder requirements;
• Maintain technical change records, ensuring traceability of design and development changes in compliance with medical device regulations;
• Ensure all project documentation is clear, complete, and aligned with the appropriate technical and regulatory requirements;
• Support quarterly planning and help develop roadmaps for upcoming releases and key milestones;
• Assist in ensuring that both hardware and software teams collaborate seamlessly to meet project milestones

What you need to have:

• A bachelor's degree (or equivalent) in hardware or software engineering;
• 3-5 years in a program management role, leading hardware and software teams;
• Strong execution-focused mindset with a hands-on approach and the ability to adapt quickly as priorities shift;
• Highly organized, detail-oriented, and able to manage multiple projects simultaneously without compromising quality or deadlines;
• Proactive, self-starter who can drive change independently and tackle problems head-on;
• Excellent communication skills—both written and verbal—able to document clearly and collaborate effectively with cross-functional teams;
• Positive, growth-oriented attitude with a desire to learn, improve, and expand skillsets;
• Experience with tools like Jira, Confluence, or similar to manage backlogs, sprints, and timelines

What we would love to see:

• Experience managing projects in medical device development, wellness products, or other regulated industries;
• Experience working with international suppliers and contract manufacturers;
• Proven track record of successfully leading multi-quarter or multi-year projects;
• PMP, Scrum Master, or similar certifications are a nice-to-have

To ensure you feel good solving a big Human problem, we offer:

• A stimulating, fast-paced environment with lots of room for creativity;
• A bright future at a promising high-tech startup company;
• Career development and growth, with a competitive salary;
• The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare;
• A flexible environment where you can control your hours (remotely) with unlimited vacation;
• Access to our health and well-being program (digital therapist sessions);
• Remote or Hybrid work policy: We have offices in Porto and Lisbon, so if you want to have face-to-face contact you can always work from there